The Cleveland Alliance

TCA Philosophy

Lead   ·  Assess   ·  Plan   ·  Execute   ·  Systemize

High performance organizations have one thing in common… leaders that get it! TCA partners have been leaders that get it! TCA has helped leaders of organizations, large and small, to get it! What is “it”? It is leaders committing their organizations to transformational, systemic improvements by applying successful criteria developed by the TCA partners. 

Understanding your current state is a prerequisite for planning how to reach your desired state. TCA is expert at application of the Baldrige Criteria for Performance Excellence as well as other assessment methods. We can conduct executive level operational assessments as well as plant-floor level Lean assessments. And we can customize these assessments to meet the unique needs and character of your business.

TCA is expert at the facilitation and customization of strategic planning methods aimed at developing a business excellence model that is best for your business. From visioning to action planning, TCA can assist you to develop systematic approaches whose full deployment will yield improved business results.

TCA cannot execute for you but we can assist through services in the areas of goal deployment, leadership coaching, organizational development, employee involvement practices such as self-directed work teams and labor management cooperation, skills training in the application of quality tools and Lean implementation methods, and fact-based data management (e.g., Balanced Scorecard) such that you can know that you will achieve, you are achieving and you did achieve the results you seek.

Sustaining results is always a challenge for any business. Successful approaches must be standardized yet be adaptable to a changing world. TCA can help you install a Business Excellence System and Quality Management Systems fitted to your business that will yield sustained results.

TCA Home l TCA Services l TCA Principals l TCA Clients l Contact TCA